Hi Alina, thank you so much for your purchase! Additionally, I unfortunately do not show any contact attempts to our team in regards to your order. Please be sure to reach out via our website Contact Us form, or you may also email us directly at pjfsystem@pjfsystem.com.
In regards to your order, I'm very sorry that your download link wasn't received and have immediately triggered a new invitation for you. I did also check your order receipt and show that only 1 physical band was purchased. However, feel free to place another order for as many additional bands that you need. We are here to help, and hope that you enjoy your new products! Happy Training!